Support Desk

Protect Your Technology Investment

Assistance Is Just a Phone Call Away

  • Live Support, 24/7 – Work late? Work early? Work weekends? It doesn’t matter. Anytime you run into a problem with your technical equipment, you can give our team a call.
  • More Experience for Swifter Issue Resolution – Our Help Desk is staffed by seasoned technicians with a minimum of two years’ experience resolving application, desktop and network-level issues. When you call, you can count on receiving reliable top-tier support.
  • Customer Recognition – Each time one of your users calls the Help Desk, our technician automatically sees your unique customer profile so we can move more quickly to correct your problems.
  • Faster Problem Resolution – With remote monitoring in place, we’ll usually see a problem before you do, allowing us to get a jump on the matter with less (or zero!) downtime for you.  In the event you need more advanced assistance we are just a phone call away and have an expert 24/7 service desk to quickly resolve technical issues.  

 

We Know Apps

Our Service Desk supports popular applications for:

  • Remote & Real Time Monitoring
  • Graphics
  • Office Productivity Suites
  • Browsers
  • Email
  • Cyber Security Threat Prevention
  • Word Processing
  • Database
  • Domains
  • Server and Network
  • End Point Protection
  • Wireless Devices

 

Everyone wants fast, expert answers when unexpected problems come up. We’re ready, able and eager to give you the technical assistance you need.  Call us today to get started.